Privacy Policy

1. Introduction

BackQuant ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it. By using our services, you agree to the practices described here.

2. What We Collect

Account Information

When you create an account, we collect your email address and basic profile information. Authentication is handled by secure third-party providers — we do not store your password.

Usage Data

We collect aggregated, non-personal usage insights to understand how our tools are used and to improve our services. This includes general usage patterns, feature engagement, and error reports. This data is not tied to your individual identity and is used for analytics purposes only.

3. Payment Processing

All payment processing is handled by Stripe. BackQuant does not store, process, or have access to your credit card numbers, bank account details, or other payment credentials.

When you make a purchase, your payment information is sent directly to Stripe and is subject to their Privacy Policy. We only receive confirmation of successful transactions and basic billing information (such as the last four digits of your card for reference).

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and manage your subscription
• Send service-related communications
• Improve our products based on aggregated usage patterns
• Respond to support requests
• Comply with legal obligations

5. What We Don't Do

• We do not sell your data — under no circumstances will we sell your personal information to third parties
• We do not store payment details — all payment data is handled by Stripe
• We do not track you individually — usage analytics are aggregated and anonymised
• We do not share data for advertising — we don't work with ad networks or data brokers

6. Third-Party Services

We use trusted third-party services to operate BackQuant:

• Payment processing: Stripe
• Authentication: Secure third-party authentication providers
• Hosting and infrastructure: Cloud service providers

These services have their own privacy policies. We only share the minimum information necessary for them to perform their functions.

7. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the security of your account credentials.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for optional data processing

To exercise these rights, contact us at admin@backquant.com.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes & Contact

We may update this policy from time to time. Changes will be posted here with an updated date. Continued use of our services constitutes acceptance of any changes.

Questions? Contact us at admin@backquant.com.