Frequently Asked Questions

BackQuant is a platform focused on giving retail investors and traders the best possible tools and education to even the playing field. From our Terminal to our TradingView indicators, everything is built by traders who use these tools every day.

We accept all major credit cards, debit cards, Apple Pay, Google Pay, and PayPal. For annual plans, we also accept crypto payments (USDC and USDT) — create a ticket in our Discord to arrange this. All payments are processed securely through Stripe.

Yes. All Terminal subscriptions come with a 3-day free trial. You won't be charged until the trial ends, and you can cancel anytime during the trial period at no cost.

Yes, you can cancel your subscription at any time from the Settings page. If you cancel, you'll continue to have access until the end of your current billing period. You won't be charged for the next period after cancellation.

Support is available through our active Discord server and the contact form on our site. For direct queries, email us at admin@backquant.com. We aim to respond within 24 hours.

BackQuant centralises the most important market information into one place, so you don't have to jump between 10 different sites to review the markets. This platform is made by traders and investors who use these tools every day. If we don't personally use it, you won't find it here.

Yes. We aim to make trading tools accessible to all skill levels. You'll find documentation, sensible defaults, and community support to help you get started.

Yes. All payments are handled through Stripe with 256-bit encryption. We never store your card details. Your personal information is kept secure in accordance with privacy laws.

The Terminal is our flagship product — a web-based dashboard that provides real-time derivatives and options data, GEX analysis, gamma levels, heatmaps, trend-following signals, and more. It's designed to give you an institutional-grade market overview in one place.

We offer two Founding plans: Monthly at $49/mo and Yearly at $39/mo (billed annually at $468). Both come with a 3-day free trial. Founding prices are locked in forever for early subscribers.

The Terminal covers derivatives and options flow, GEX (Gamma Exposure) analysis, dealer positioning, heatmaps, gamma levels, and trend-following signals across major cryptocurrencies including BTC, ETH, SOL, BNB, SUI, XMR, AVAX, and XRP.

It depends on the component. The Impulse Model updates in near real-time (approximately every minute). The Medium-Term Trend Model and Hurst Cycle Analysis update daily. Options and derivatives data updates in real-time during market hours.

The Terminal is a web-based application that works in any modern browser. While it's optimised for desktop, it is accessible on mobile devices.

After your 3-day trial, you'll be automatically charged for the plan you selected (Monthly or Yearly). If you cancel before the trial ends, you won't be charged at all. You can manage your subscription from the Settings page.

No. The Terminal provides analytical tools and data, not trading recommendations. All signals, models, and data are for informational purposes only. Always do your own research and use proper risk management.

No, TradingView has free charts. You will only be limited by the number of indicators you can add to a chart at once.

Once you've subscribed, you'll be able to access a page where you can claim your indicators by entering your TradingView username.

Yes, but they are primarily developed and tested on the cryptocurrency market. Calibrate and backtest before using on other markets. Past performance does not indicate future results.

Yes, we provide guides and documentation on the invite-only scripts, with many use cases. All in-depth documentation and relevant information are on TradingView in the description of the respective indicator or strategy, as well as on our documentation page.

Load up a TradingView chart, head over to indicators (or press the '/' key). An invite-only tab should appear. If you're having issues, reach out via Discord.

We're always working on new tools and features, but we can't give specific dates. Feel free to ask us in the Discord if we have something in the works!

Yes. We provide tailored portfolio construction services based on your goals, risk tolerance, and asset preferences. Reach out via admin@backquant.com to start the process.

Yes, we build custom TradingView indicators and strategies based on your specifications. We'll work with you to define logic, visuals, alerts, and optimisations. Email us your idea to get a quote.

It depends. One-time payments are typical for standalone indicators. Ongoing support, updates, or portfolio monitoring can be arranged under a monthly retainer if required.

Absolutely. All private projects remain strictly confidential. We don't reuse or resell custom code or strategies, and NDAs can be signed on request.

Yes. For indicators and strategies, we offer optional backtesting and performance reporting using historical data to help you evaluate effectiveness.