Frequently Asked Questions

BackQuant is a platform focused on finance, macroeconomics, and market analysis built to deliver key insights, tools, and data to traders and investors in one place.

We accept all major credit cards, debit cards, and PayPal. For certain regions, we also support various local payment methods. All payments are processed securely through our payment partners, ensuring your financial information remains safe and protected. We are working on getting crypto payments.

Yes, you can cancel your subscription at any time. If you cancel, you'll continue to have access to premium features until the end of your current billing period. We don't offer refunds for partial months, but you won't be charged for the next period after cancellation.

Support is available through our active Discord server and the contact form on our site. For direct queries, email us at admin@backquant.com. We aim to respond within 24 hours.

BackQuant strives to provide the most important information all centralised into one place, so you don't have to go around to 10 different sites just to review the markets. This platform is made by Traders and Investors who use these tools everyday. If we don't personally use it, you won't find it on this website.

Yes. We aim to make trading tools accessible to all skill levels. You'll find explanations, good default settings, and community support to help you get started.

Some features are available for free. Premium tools and indicators may come with trial periods or discounts, which are announced on our Discord or website.

Yes. All payments are handled through trusted processors like Stripe and PayPal. We never store your card details directly. Your personal information is kept secure in accordance with privacy laws.

No, TradingView has free charts. You will only be limited by the amount of indicators you can add to the chart at once.

Once you've subscribed to the whop, you'll be able to access a page where you can claim your indicators, where you input your TradingView username.

Yes, but they are primarily developed and tested on the cryptocurrency market, so calibrate and backtest to before using. Past performance does not indicate future results.

All documentation and relevant information are on TradingView in the description of the respective indicator or strategy.

Load up a TradingView charts, head over to indicators (or press the '/' key). An invite only tab should appear. If you are having issues reach out via discord.

We are always working on innovating and developing, but we cannot specify when. Feel free to ask us in the discord if we have something in the works!

Yes. We provide tailored portfolio construction services based on your goals, risk tolerance, and asset preferences. Reach out via admin@backquant.com to start the process.

Yes, we build custom TradingView indicators and strategies based on your specifications. We'll work with you to define logic, visuals, alerts, and optimizations. Email us your idea to get a quote.

It depends. One-time payments are typical for standalone indicators. Ongoing support, updates, or portfolio monitoring can be arranged under a monthly retainer if required.

Absolutely. All private projects remain strictly confidential. We don't reuse or resell custom code or strategies, and NDAs can be signed on request.

Delivery time depends on complexity. Simple indicators can be done in 2–5 days, while larger systems or portfolios may take 1–3 weeks. We'll give you a clear ETA after discussing the scope.

Yes. For indicators and strategies, we offer optional backtesting and performance reporting using historical data to help you evaluate effectiveness.